Privacy Policy

1. Information we collect

We collect information you provide directly and information generated through your use of the platform, including:

• ›Account and contact details — name, dealership name, email, phone number and role
• ›Operational data you enter into Vehicron — customer records, vehicle and inventory data, job cards, documents and transactions
• ›Usage data — log data, device and browser information, and feature interactions
• ›Communications — messages, demo requests and support enquiries you send us

2. How we use information

We use the information we collect to operate, maintain and improve the Vehicron platform; to provide onboarding, training and support; to communicate about your account, updates and service notices; to secure the platform and prevent misuse; and to comply with legal and regulatory obligations.

3. Legal basis for processing

We process personal data where it is necessary to perform our contract with you, where we have a legitimate business interest, where you have given consent, or where processing is required to comply with a legal obligation.

4. How we share information

We do not sell your personal data. We may share information with service providers who help us operate the platform (such as hosting and infrastructure providers) under confidentiality obligations, with your dealership group where you operate under a shared account, and where required by law or to protect our rights and the safety of others.

5. Data security

We use administrative, technical and physical safeguards designed to protect information, including access controls, encryption in transit, and audit logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain information for as long as your account is active and as needed to provide the service, comply with legal, tax and regulatory obligations, resolve disputes, and enforce our agreements. Operational data belongs to your dealership and is retained according to your account configuration.

7. Cookies and tracking

Our website uses cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect functionality.

8. Your rights

Subject to applicable law, you may have the right to access, correct, update or delete your personal data, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us using the details below.

9. Data ownership for dealerships

Operational data entered into Vehicron by a dealership remains the property of that dealership. Metafrone processes this data on the dealership’s behalf to provide the service and does not use it for unrelated purposes.

10. International operations

Vehicron is operated from India and supports dealerships in India and globally. Where information is transferred across borders, we take steps to ensure it is protected consistent with this policy and applicable law.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by notice on our website, and the “last updated” date above will be revised.

Contact us

Questions about this privacy policy? Reach the Metafrone team at contact@metafrone.com or +91 98110 04471, or write to us at 40A/5, 2nd Floor, Sector 15 Part-2, Gurgaon, Haryana, India.